We currently use Turo as our booking platform and insurnance will be included with the rental.

Turo accepts only the following payment methods issued in the primary guest’s name: 

• Most credit cards issued by major financial institutions, including American Express and Discover

• Non-temporary debit cards with a Visa or Mastercard logo that are linked to a checking account. (Includes debit cards from online banks, such as Chime, Ally, and othersDoesn’t include reloadable debit cards such as Simple, Chase Liquid, or EDD) 

• Revolut card (No other prepaid cards)

• Apple Pay on mobile devices in all locations 

• Google Pay on mobile devices in Canada and the US 

You must be at least 25 years of age to rent from us. You must not have any severe moving violations and/or DUI cases on your record. If so, there is a possibility your rental agreement and or reservation will be denied.

Yes. Guests can add up to two additional drivers.

Additional drivers must pass our verification process to be added to a trip.

• You can cancel most trips yourself without contacting Turo.

• All cancellations are effective immediately

• Once you cancel, you’re no longer authorized to receive or drive the car.

If a customer chooses not to refuel the vehicle to the same fuel level, they will be charged the local Empire Motors rate, which is typically above the local pump price.

You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:You can avoid the hassle of having to fuel up the vehicle before returning. Pre-pay fuel option is less than local rate.

Tolls: Tolls are charged as a $15/day flat fee and are collected from the security deposit at the end of the rental period.

Driving tickets: Each driver is responsible for their own driving citation’s and driving tickets.

Parking tickets and red light cameras: The renter is fully responsible for any parking citations, and red light camera tickets during the rental period.

Towed vehicle: Any towing charges or damages incurred during the rental cycle will be deducted from the deposit and/or billed to the client.

The client can continue the rental after the charges are paid and the vehicle is released.

We charge the full amount of the rental in advance or on the day of the rental. Once a vehicle is reserved we are not allowed to rent the vehicle during the days of your rental period. If you cancel early you will be given a credit for future rentals in the amount of days left during your rental period.

250 miles per day.

We have a 2-day minimum on weekends, we do not offer 1-day rentals from Friday-Sunday

Yes. We pride ourselves in providing an exceptional experience to our clients that rent our vehicles. We offer airport delivery and or delivery to other locations. The delivery fee is up to $120 depending on location.

We can deliver or pick up your rental within our allowed locations within the hours of 10am (EST) – 8pm (EST) for a specified delivery and pick up fee.

Vehicles are delivered prior to the start of your booking.